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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Dean

March 4, 2025

5  out of  5
rating by Donna Dean
"Shawn is very pleasant to do business with. Available anytime I need anything. Quickly takes care of my insurance needs."
We responded:
"Thank you, Donna, for letting our office take care of your insurance needs!"
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Jessica Ward

February 2, 2025

5  out of  5
rating by Jessica Ward
"Shawn helped me tremendously with getting much better rates for my home and auto insurance! I wish I would've looked years ago, would've saved myself thousands! Shawn has been an amazing agent, and can't wait for many years with state farm!!"
We responded:
"Thank you for giving us the opportunity to insure your car and home insurance. We appreciate your business and look forward to working with you!"
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Tracy Rycroft

February 2, 2025

5  out of  5
rating by Tracy Rycroft
"Shawn Manniel made it absolutely easy for me to understand and get cheaper insurance than what I've had, ever! If you need anything, he's there! Awesome!"
We responded:
"Thank you Tracy! I appreciate you letting my agency take care of your home insurance!"
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Sean Salmon

January 28, 2025

5  out of  5
rating by Sean Salmon
"Shawn was a fantastic agent and legimately saved me over $700 after switching all of my insurance policies over with the same coverage. Very kind and helpful. Give him a call!"
We responded:
"Thank you, Sean, glad we were able to take care of all your insurance! "
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Eric Babcock

January 21, 2025

5  out of  5
rating by Eric Babcock
"After over a decade with Geico, we grew increasingly dissatisfied with the escalating rates and the discontinuation of discounts. Consequently, we embarked on a search for an insurance company or agent. Our region presents significant challenges in securing affordable insurance, particularly compared to our current premiums. During this search, we encountered Shawn, an agent who seamlessly aligned with our existing policy and provided substantial cost savings. Notably, Shawn extended his assistance after hours on a Sunday, enabling us to avoid the inconvenience of renewing with Geico. We are profoundly grateful for the positive outcome of our decision to switch insurance providers. Highly recommend Shawn to look over your policies"
We responded:
"Eric, I seriously thank you for the wonderful review. And yes even though our coastal restrictions and rates in general with all insurance companies are a problem my office strives to help every individual according to their situation. Thanks for letting me help with your insurance, and thanks even more for letting me be your State Farm Agent."
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Brittany Babcock

January 14, 2025

5  out of  5
rating by Brittany Babcock
"Shawn is fantastic! We were paying an outrageous amount for our homeowners insurance for the past 2 years with geico, I sent Shawn a text on a Sunday evening and within mins he was able to give us a quote that was just around $300 less then what we were paying monthly. He even saved us a ton on our car insurance ! We can't thank Shawn enough for helping us even on his off time ! Thank you again !!"
We responded:
"Thank you for letting me insure your home and auto insurance, like being a good neighbor I'm willing to work on the weekends to help people save money and find fantastic coverage! "
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Kim Andresen

January 7, 2025

5  out of  5
rating by Kim Andresen
"When obtaining homeowners insurance on our new construction home, I shopped around including our current company with Nationwide that we had for 14 years. Shawn was able to get us the best possible premium for hazard insurance as well as wind & hail insurance. He quickly gave us the quote so that the mortgage company could get us pre-qualified. After the 8 months of construction, the quote was still the same and we are so happy to have used State Farm."
We responded:
"Thank you Kim for your review, I appreciate you letting me take care of your home insurance!"
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Rick Brissey

January 5, 2025

5  out of  5
rating by Rick Brissey
"Great agent. Hit a deer out of state. All I had to do was text him what happened. He hooked me up with the claim agent, got a place to get my truck fixed. Very seamless and easy. Highly recommend State Farm and Shawn Manniel himself as an agent!"
We responded:
"Thanks for leaving a great response! It was my pleasure to take care of you and make sure you and your vehicle were alright. I appreciate you letting me take care of your car insurance! Anything you need just give us a call. "
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B G

December 11, 2024

1  out of  5
rating by B G
"Provided my address, and made Appt. Upon arrival I was again asked my address, and then told they do not provide coverage in my area. What?!?! I live less than a mile from your office!! A complete waste of my time. You should also dress at least slightly professional when meeting potential clients."
We responded:
"We understand your frustration regarding the coverage limitations in your area, especially given your proximity to our office. Coastal regions near the Outer Banks face unique insurance restrictions that can impact coverage availability. As part of our efforts, we did present an alternative option through the North Carolina Joint Underwriting Association to address these challenges. Regarding attire, our priority is ensuring a comfortable and welcoming environment while focusing on delivering helpful service. We wish you all the best moving forward and hope you find a solution that meets your needs. Sincerely, Shawn Manniel Shawn Manniel State Farm"
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Adara Neher

November 22, 2024

5  out of  5
rating by Adara Neher
"Moving into a new area can be hard, especially cross country moves. They helped us out with transferring insurance and giving us some good tips on how to get a few other of our tasks done! Thanks!"
We responded:
"Thank you for letting us take care of your insurance needs!"
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Joy Thomen

November 8, 2024

5  out of  5
rating by Joy Thomen
"Shawn was very easy to work with,very prompt, and able to get us an exceptional rate. I would highly recommend him for your home insurance needs."
We responded:
"Thank you very much for the review and meeting us take care of your home insurance needs!"
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Steve Adams

October 28, 2024

5  out of  5
rating by Steve Adams
"Shawn and Co are personable and efficient. I would highly recommend for personal or your business needs"
We responded:
"Thank you for giving us the ability to take care of your insurance needs to protect your assets."
Profile photo of Willie Dixon

Willie Dixon

October 21, 2024

2  out of  5
rating by Willie Dixon
"I have been waiting for about two weeks for a cancelation letter from State Farm due to their high auto rates and have not received it yet."
We responded:
"Your policy was cancelled the date you requested. It seems like there was miscommunication. If you did not receive the form then a simple email exchange could have been had. The form is required in North Carolina. I will re email and mail it out again in case you did not initially receive it. Thanks Mr Dixon."
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Kendall Ormsby

September 6, 2024

5  out of  5
rating by Kendall Ormsby
"Excellent customer service! Always nice to call and an actual person answer the phone. No prompts to go through, and no automations. THANK you for helping out with a last minute fix! Looking forward to working together again in the future."
We responded:
"Thank your for allowing us to handle your insurance and we appreciate the kind review."
Profile photo of Paul Reinhardt

Paul Reinhardt

September 5, 2024

5  out of  5
rating by Paul Reinhardt
"Professional and informative, for all your insurance needs."
We responded:
"Thank you sir for allowing us to take care of all your insurance!"
Profile photo of KEVIN WASCAK

KEVIN WASCAK

September 4, 2024

5  out of  5
rating by KEVIN WASCAK
"Shawn provided excellent customer service in a timely manner. It's nice to have someone to talk to face to face unlike many of the other providers. I would recommend Shawn and State Farm to everyone."
We responded:
"Thank you, Kevin, I appreciate you letting me insure your golf cart and taking care of all your car insurance!"
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Quentin Greely

September 4, 2024

5  out of  5
rating by Quentin Greely
"Toni is amazing!"
We responded:
"Thank you, Toni is one of our best and an excellent agent, thank you for letting us write your car insurance !"
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badintentioned 1

September 4, 2024

5  out of  5
rating by badintentioned 1
"Quick customer care,went above and beyond to cancel my car insurance after offering a substantial reduction in cost as well as increasing my coverage benefits. I would highly recommend."
We responded:
"Thank you for letting us save you money and providing excellent coverage!"
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Debra Kerr

September 4, 2024

5  out of  5
rating by Debra Kerr
"Fast, professional service. This was the best service I have received in decades. Thanks for taking care of my insurance needs!"
We responded:
"Thank you, Debra, we try to be fast but precise. "
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gyma emma

September 1, 2024

5  out of  5
rating by gyma emma
"So glad to switch to this company with the help of Shawn. Thanks for making it so easy. Definitely recommend his help!"
We responded:
"Thanks for giving me the opportunity, and I appreciate you letting us take care of your insurance. "
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Marissa Bonnefin

August 15, 2024

5  out of  5
rating by Marissa Bonnefin
"Responsive and professional!!"
We responded:
"Thank you Marissa for letting us insure your home!"
Profile photo of Chandra Deniece

Chandra Deniece

August 4, 2024

5  out of  5
rating by Chandra Deniece
"Shawn, is amazing! He was friendly, patient, listened to our needs and worked within my framework. I never once felt pressured and he was extremely knowledgeable and responsive. I sent his information to family during our call, that's how impressed I was. My experience with him was positive and seamless! 5/5 stars well deserved"
We responded:
"Thank you Chandra, we try to be precise and provide excellent service when it comes to your insurance."
Profile photo of Nikki Wills

Nikki Wills

August 3, 2024

5  out of  5
rating by Nikki Wills
"Shawn Manniel and his staff are great!! I’ve dealt with a lot of insurance agents I must say Mr Manniel is the best. He’s always ready to help and assist when I need him. Thank you Shawn"
We responded:
"Thank you for letting us take care of your insurance, I do my best to stay on top of things!"
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kelly sherer

August 2, 2024

5  out of  5
rating by kelly sherer
"Like a Good Neighbor, StateFarm Moyock is There."
We responded:
"Love this!"
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Lucy Christian

July 24, 2024

5  out of  5
rating by Lucy Christian
"Shawn helped my son out tremendously and last minute to boot. I truly appreciate all the help, and quick responses with awesome communication. Would definitely recommend to friends and family!!"
We responded:
"Thank you for letting me take care of your sons auto insurance!"